Managed Services

Looking for Technical in nature residential or commercial services? Take a look below at what we have to offer. Or contact our offices for a free consultation.

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Remote Monitoring 

With our state of the art Cloud based Technology, we monitor the health of your entire organizations networked hardware. We keep an eye on all your networked assets. Firewalls, Switches, Routers, Wireless Access points, PC's, Server, even your printers.

Home & Business Cybersecurity

Our Software as a Service product will keep your Servers and PC's health intact, warding off viruses and threats that your firewall might miss. Our Antivirus, Web Filtering and Risk Intelligence software are our most popular software offered.

Affordable Technical Support

With costs rising because of our shaky economy, and because of the recent uptick in cyberattacks, we believe that our services shouldn't be inflated. Our mission is to provide support to all. So we offer Remote support, Phone support, Chat support and email support. 

Computer / Server Support

Residential & Commercial

New Installs / Upgrades

Professional installation and Performance enhancements for Personal Computers and Commercial Computers & Servers. Upgrading Computer & Server Parts, replacing parts, Operating System Upgrades, Replacing Computers.

Software Troubleshooting & Repair

We offer root cause analysis and resolution for Personal Computers & Servers. Our service is offered onsite and remotely. (Remote support works best if the problematic machine is connected to the internet.)

Hardware Troubleshooting & Repair

Whether you own Physical Computers or Servers, we specialize in break fix troubleshooting your hardware no matter what the brand. Our R&D team live for the challenge of solving your hardware issues.

Virtual / Cloud Computing Troubleshooting & Repair

Virtual & Cloud Computing remain a challenge for all. We take the challenge away from you by offering our Troubleshooting & Repair Expertise. We work with vendors like VMWARE & Hyper-V Virtual platforms. Azure is the cloud vendor we use and our first choice we recommend our commercial users. We are effective at troubleshooting the Azure cloud product.

Residential Cybersecurity Support

This service is a software based security coupled with Ai Tech & active Cybersecurity Analysts monitoring your residential Computing devices. You can count on us to clean Malicious Threats to your computing devices, neutralize unusual network traffic by utilizing state of the art software tools such as: Managed Antivirus with EDR, Web Browsing protection, Alert System, Risk Intelligence, Custom scripting, and our Secure Private VPN solution. As in added benefit, we also offer to patch your Windows PC if there are updates needed.

Commercial Cybersecurity Support

This service is a software based security coupled with Ai Tech & active Cybersecurity Analysts monitoring your commercial Computing devices. You can count on us to clean Malicious Threats to your computing devices, neutralize unusual network traffic by utilizing state of the art software tools such as: Managed Antivirus with EDR, Web Browsing protection, Alert System, Risk Intelligence, Custom scripting, Windows patch management and our Secure Private VPN solution. Have more than 4 computers + servers? 

Contact us for a quote! 

Network /Support

Residential & Commercial

Wireless Networking

We specialize in setup and configuration of Wireless Access points, Wireless Routers, Wireless Repeaters, Satellite & Mobile networks for Residential & Commercial clients. We believe in securing all our networks with the latest in authentication methods for all environments. Also, we ensure that our clients have full coverage in their Home or Business.

Wired Networking

We install Patch Panels & Run Cabling for Residential & Commercial operations. Our aim is to get you connected securely, and to guarantee our work. (See wiring service guarantee for details.)

Virtual & Cloud Networking

Whether your using an on premise virtual hosting platform, or cloud solution, we can help. From Distributed Switches to Azure's Firewall, we can implement a strategy best tailored for your organization.

Network Security

We specialize in installing and configuring commercial Firewalls. The vendors we work with are: Cisco, Fortinet, Dell SonicWalls, Unifi & NetGate. In addition to installing Firewalls, we also install and configure Managed Switches for connecting network devices to a network. The brands we work with but are not limited to are:  Cisco, Fortinet, HP Aruba, Netgear, & Unifi. 

Network Security Support Contract

This type of support is our maintenance protection support. This allows a client to take advantage of premium Network Support that consists of backup configurations of all network devices, regular firmware updates, renewing expired certificates, user creation and deletion, and regular security checks related to penetration testing.

Smart Home Technology

Smart home technology lets you control things in your home with your phone, tablet, or voice—even when you’re not there. We provide solutions that allows you to control your Lights, Thermostats, Door Locks, Camera's, Door bell, Garage Doors and more.

-Notice-​

Over The Wire Technical Group is dedicated to helping all our clients. Currently not all services are included with every packaged offer. If you have questions about a product, Our staff will be more than ready to explain packages. 


Call us anytime during normal business hours at: 937-915-3306

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